sharp r-420lk family size countertop microwave
Cheap Sharp R-420LK Family Size Countertop Microwave
Sharp Micro R420LK…….
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Technical Details
– Sharp Micro R420LK
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2009-08-10
By Cathy J. Ludwig
After six months of owning this microwave, the door would no longer open. When I called Sharp customer service, they told me to bring it to a service center (the closest of which was an hours drive away). The service center informed me that the door no longer worked because the components had been melted, due to placement of the microwave above the stove. They tried to repair the microwave, but the part was on back order, and after several phone calls to Sharp (who repeatedly said they would call back, and never did) and a month’s time gone by without a microwave, they finally said they would send a replacement (not to my home, but to the service center, which was still an hour away). I explained that I did not want the same model, as it would not effectively work over my stove and was therefore useless to me, and asked if I could get my money back, or if they could send me a comparable model that had a pull handle for the door, rather than a push button. They said neither was possible. When I asked to talk to a manager, I got only a supervisor, who said again they would just ship the exact replacement model, and that they had talked to their engineers and they said there was no evidence that the cause of the door malfunctioning was due to heat from a stove. However, upon further investigation, it appears that this model is not designed for over the stove. Sharp’s customer service is ineffective and not responsive. I am not satisfied with the final solution, as I will get a product that is not meeting my needs. I won’t buy another Sharp product because dealing with their customer service was an absolute nightmare.
2009-05-18
By Karie (Hatfield, PA)
I bought this item to replace a similar model I bought ten years ago from Sharp. I was so happy with the old model and it still worked, so I gave it to my brother. I wanted to update my kitchen and could not find this model in stores so I went to the internet. The only complaint I have is that Sharps descriptions of the R-410LK and the R-420LK left me a little confused and I ordered the R-410LK by mistake and had to send it back. The R-210LK works by computing the time you need to cook something rather than by sensor, the R-420lk cooks by sensor. Those sensors make it so easy. Now that I had it over a month, I can tell you I love my new microwave as much as my old one.
2009-03-10
By Patsy Morrison (AR USA)
I ordered this microwave because I recently had back surgery and was unable to go to a retail store to make the purchase. I found that the door does not fit properly and I have to close it with both hands. It seems secure after doing this. Since I am unable to box it up and ship it back I am stuck with this inferior product. There is even a warning in the packaging about doors that don’t fit so this makes me think this is a common problem with this microwave. I don’t recommend that anyone buy this microwave by mail. You need to test the door first.
2009-02-25
By rockydoodle (san clemente, ca United States)
I bought this for a substitute oven while my kitchen was being redone and all my facilities were not connected. It got me through the month great and I ended up selling it to my painter when I was done with it
2009-01-19
By Bob Stout (Houston, Texas USA)
This is my 3rd Sharp Carousel microwave oven. The first one was a combination microwave/convection oven. After about 10 years, the knobs broke and I used that as an excuse to buy a replacement (the original still works). The replacement I bought next was a digital model in most respects similar to this one. Again, it lasted about 10 years before developing some rust spots along the chamber seams. Again, although it still works, I saw this as a potential fire hazard and replaced it with one as similar as I could. buy.
At 1.4 cu.ft., it’s big enough for just about any use we (family of 6) have for it. With 1100 watts on tap, it cooks very quickly so I usually have to adjust cooking times down from what’s recommended. No matter, though, Sharp’s Sensor Reheat works extremely well on leftovers or just heating canned goods. It does all the usual things, like popping popcorn, effortlessly.
The only thing that’s changed significantly since I bought my last one a decade ago is that the price has gone down! I really love this microwave and wouldn’t consider buying anything other than a Sharp Carousel in the future.
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